We are able to refund your examination fee for medical reasons only.
If this is the case, you must provide a medical certificate from a public hospital within 3 working days.
The request and medical certificate must be submitted to the British Council via email within three working days of the written exams and you will receive a refund of 100% of the fee.
All approved requests for refund are processed within a month of exam date.
Fees cannot be transferred to a later exam period or from one level of examination to another.
Refunds are only given if you miss the entire exam (all papers).